Change your policy details easily

A few minutes and your mobile phone is all you need.

If you have an active policy with us, making changes is a breeze. All you need is:

  • Your mobile phone OR computer
  • 2 minutes

Watch the video to know more

Step-by-step instructions to change details via



2

Send '5' to the WhatsApp Chatbot to Change policy details

whatsapp-step-1
3

Select the policy you want to make a change on

whatsapp-step-2
4

Change request initiated, select what you want to change in your policy

whatsapp-step-3
5

Enter the updated detail: For example when selecting option 1, mention the correct pin code or address

whatsapp-step-4
6

Details are captured you can exit chat, return to main menu or request another change in your selected policy

whatsapp-step-5

Our executive will contact you if needed!

Frequently Asked Questions

Q1: Do I need to intimate the insurance company of the changes?
IF you have completed Step 6 above - then you do NOT need to intimate the insurance company. This will be done by us.
Q2: What if I don't know which policy to change detiails on?
You can request to 'Contact an Agent' to speak to our experienced claims advisors who will guide you in real time
Q3. What is the Reference No?
This reference number is unique to the Endorsement filed by you. This reference can be quoted by you in any communication to our team to let the executive quickly find relevant information to guide you.
Q4: What happens if I am stuck on a step?
You can request to 'Contact an Agent' to seek assistance