Change your policy details easily
A few minutes and your mobile phone is all you need.
If you have an active policy with us, making changes is a breeze. All you need is:
- Your mobile phone OR computer
- 2 minutes
Watch the video to know more
Step-by-step instructions to change details via
2
Send '5' to the WhatsApp Chatbot to Change policy details
3
Select the policy you want to make a change on
4
Change request initiated, select what you want to change in your policy
5
Enter the updated detail: For example when selecting option 1, mention the correct pin code or address
6
Details are captured you can exit chat, return to main menu or request another change in your selected policy
Our executive will contact you if needed!
Frequently Asked Questions
Q1: Do I need to intimate the insurance company of the changes?
IF you have completed Step 6 above - then you do NOT need to intimate the insurance company. This will be done by us.
Q2: What if I don't know which policy to change details on?
You can request to 'Contact an Agent' to speak to our experienced claims advisors who will guide you in real time
Q3. What is the Reference No?
This reference number is unique to the Endorsement filed by you. This reference can be quoted by you in any communication to our team to let the executive quickly find relevant information to guide you.
Q4: What happens if I am stuck on a step?
You can request to 'Contact an Agent' to seek assistance
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